Amsterdam Roots -
Openminded, multicultural
& entrepreneurial

12 human-centered leadership principles
to unlock the desired mindset and behavior
for sustainable change to grow
future-ready organizations.

For designated and informal leaders – those who have impact on the mindset and behavior, and thus performance, of others.

1. Psychological safety

Stay humble, light-hearted in times of serious change to create a safe space for physical, personal, social and wellbeing, co-creation, innovation and growth.

Being: authentic (stay human not super man), open minded/ non-judgmental, present, interested, curious, solution focused and positive.
Doing: co-creates guidelines that sets a clear framework how you like to collaborate and communicate. Checks in with themselves and with the people around them. Asks open positive and powerful questions (appreciative inquiry, Socratic meaningful conversations). Listens 80% of the time and talks 20%. Shared their own doubts, questions, best practices and brilliant failures.
Tools: power questions, collaboration guidelines

“Light-heartedness for the business of serious change.”

2. Embrace and dare to connect with "resistance"

There is not such thing as “resistance” – anger, scepticism or judgement – it is simply a defence mechanism based on fear that is often caused by (to much) uncertainty – fear for the unexpected.

“There are only two emotionslove and fear. All positive emotions come from love, all negative emotions from fear.” – Elisabeth Kubler Ros

Being: 
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3. Clear frame - avoid micro- mangament

Minimum framework for maximum freedom for co-creation, innovation and impact. Clear expectations/ outputs/impact.

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4. Experiential learning by doing “on the job”

A mindset for continuous learning – leaping out of the patterns you have been applying before.
Try to do it in new ways while reflecting on the result and pivot in the moment to implement your learnings as you go!

“Flying the plane while building it”

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5. Open feedback culture
for continuous improvement

Being: 
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6. Shared language

“Words create worlds

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7. Co-creation & shared leadership

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8. Lead with purpose - actionable -
to be translated to the teams

 “Ever inspired, never achieved” – Disney

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10. Shared urgency

Being: 
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11. Diversity, Equity & Inclusion (DEI)

Being: 
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12. Focusing on the right problem over the right solution

Being: 
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Well-rounded, diverse, global team.
Taking our own medicine – all the time

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